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Background/SignificanceThe research question for the study is What are some of the incivility experienced by nurses in the workplace and their perceived source of incivility? and the purpose of the study is To determine if educational sessions will increase awareness of incivility and impact the number of perceived incidences( Nikstaitis, & Simko, 2014)A theoretical framework was used in the study to hold and support the theory of the study. The researchers reviewed the literature and pointed out how incivility negatively impact both nurse satisfaction and retention and can adversely affect patient outcomes though hospitals have not been addressing the issues. The researcher highlighted that there are several tools that can be used for screening incivility in the workplace. They pointe...
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