Final project milestone two
Instructions
Illustrate the value of a training needs assessment in an organization in general, supporting your response. Describe the components of a needs assessment used to determine the training requirements of a Customer Service CARE Business Partner at Maersk. Describe the importance of creating Specific, Measurable, Achievable, Realistic, and Time-oriented (SMART) objectives for a training plan. Explain the importance of developing learning activities for a Maersk Customer Service CARE Business Partner training program. Describe how you would incorporate adult learning principles and methods of experiential learning from this course into the Maersk Customer Service CARE Business Partner training program.
Answer
Value of training needs assessment in an organizationOne of the values of training need assessment is cost control. Training workers and management is costly, but with the assessment, the organization can choose whether to undertake the process or not. Moreover, the assessment of training needs assists a firm to adhere to all the laid guidelines, for the whole process to be successful. Additionally, the value of training need assessment is that it assists an organization to locate any problems, which might be present during the training of its human resources (Silberman & Biech, 2015). Identify and describe the components of the needs assessment used to determine the training requirements of a Customer Service CARE Business Partner in Maersk. The first component of needs assessment us...
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