Strategy Essay

Instructions

you will analyze and develop a strategy for the scenario that follows:A large health system recently implemented its annual system-wide patient satisfaction survey. The survey results indicate that patient satisfaction has dropped sharply in the last year due to long wait times for specialty care appointments.How would you solve this problem?Choose a specialty that you are familiar with such as endocrinology, nephrology, neurology, cardiology, etc.Research and discuss external factors and internal factors that might have an effect on wait times for appointments in this specialty service.Provide at least three recommendations that the head of the specialty department should consider to address the external and internal issues you identified.Support your analysis and recommendations using at least two credible sources.Your assignment should be 12 pages in length, include evidence or information from at least one credible external source, and follow APA formatting and citation

Answer

IntroductionIn clinical practice, patient satisfaction is one of the critical indicators of the quality of care since it has effects on timely, patient-centered, and efficient health care. Patient satisfaction from services offered in a nephrology care unit or department is also linked to clinical outcomes, according to Al-Harajin, Al-Subaie & Elzubair, (2019). Hence, long waiting time for specialty care and appointments in nephrology departments drops the level of patient satisfaction significantly.Associated External and Internal FactorsThe long times taken in waiting for nephrology services or appointments are a result of external and internal factors in the healthcare system. The external factors are increased patient population, inadequate healthcare facilities, long documentation...
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