Describe the crisis management triad and how it could be utilized in this situation. Describe how you plan to improve the performance of the surgical residents and how your plan could improve patient care by reducing the number of operating room deaths.

Instructions

You are a healthcare administrator at a large metropolitan teaching hospital. Your hospital is in the middle of a crisis involving surgical residents. In recent years, the level of operating room deaths involving surgeries that your residents have been involved in has increased. As a result, the number of malpractice suits that have been leveled against your hospital has also increased. This is not only reducing the hospitals revenue, but it is also damaging the reputation of the hospital. An internal investigation has shown that many of the surgical residents have been performing two to three surgeries back to back after working a 24-hour shift. Your human resources department had indicated that this could be a contributing factor in the number of operating room deaths.Compose an essay in which you detail the following points regarding this crisis:Identify and define the crisis type that the hospital is experiencing.Describe the crisis management triad and how it could be utilized in this situation.Describe how you plan to improve the performance of the surgical residents and how your plan could improve patient care by reducing the number of operating room deaths.Your essay should consist of at least three pages, not including your title page or reference page. Please be sure that all sources, including your textbook, are cited and referenced properly using APA formatting. You must utilize at least two sources for your response.

Answer

IntroductionHealth care crisis needs to be addressed to reduce the case of malpractices, reduce incidents of revenue loss due to hefty fines for not observing the laid guidelines and above all, to reduce instances of having a tarnished public image. Lousy image of a health care facility has the possibility of leading to reduced client loyalty which can negatively affect the business. To ensure that the healthcare facilities are working under the stipulated guideline, it is vital to have ethical consideration to ensure that there are no cases of malpractices. In case malpractices take place, then a procedural to rectify the situation needs to be considered. Identification and definition of the crisis typePatients are complaining about safety. The health care facility has m...

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