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Horizon International Call CentreAlrehab District, Om Al Qura StreetP.O Box 95674Jeddah9th March 2018Dr MahmoodGeneral MangerAbu Dhabi Staffing AgencyPO Box 2133Abu DhabiDear Dr. Mahmood:Working with your company for the last three years has been an excellent experience as far as meeting our staffing needs is concerned. Recently, concerns have emerged over the number and quality of call centre operatives who have joined our company. As a company, we are concerned with the high turnover rate among our staff following the initial phase of induction. In addition, we are also concerned that your company has in the recent past not been able to provide us with a huge selection of potential call centre operatives to choose from.Our human resource department, on the basis of the aforementioned con...
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