New Public Management Case Study
Instructions
What features of the NPM do you see in the case?What are their advantages and disadvantages?
Answer
New Public Management Case StudyThe New Public Management is a composition of new experimental sets in the public sector management acquainted with an efficient and economic market that aims to make the public sector effective (New Public Management Model, 2020). According to Christopher Hood, NPM is a marriage between opposites: the new institutional economics and a set of successive business waves type of managerialism.According to the study, one of the features of NPM demonstrated is the focus on customer service (Ferlie, 2020). This is seen in the effort to decentralize services through the establishment of several local authority districts, counties, and unitary authorities. The trend towards devolution is a feature of NPM. The use of private sectors to make the public service more ef...
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