Discussion Question
Instructions
Select a technology tool that would be helpful in addressing a client/organization issue. Utilize the five considerations for integrating new technological tools to analyze the Selfhelp Community Services, Inc., New York, NY case study (page 319). Which factors should be reviewed before implementing the technology?Book: Yee-Melichar, D., Flores, C. M. & Cabigoa, E. P. (2014). Long-term care administration and management. New York, NY: Springer Publishing Company.Hard copy: ISBN-13: 978-0-8261-9567-8 Ebook ISBN: 978-0-8261-9571-5
Answer
Private, Group Messaging and Chat ToolCommunication between an organization and a client is among the most important aspect of organization which has to be looked at. I would recommend a Chat and interaction platform between the organization and clients in real-team. With this platform, it will be possible to update the clients on the latest developments, meetings, services, and community events. It is also possible to collect feedback from the clients on respective matters. In most instances, Self Help Community Services are hard to keep track of all the activities going on due to a high number of persons subscribing to it. Most elderly read their emails once every week, which would make them meet a meeting in short notice. With the development of technology and the use of smartphones, th...
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