HR case study wk 5
Instructions
5.2 Case Study/Exercise Complete the cases and exercises from Nkomo, Fottler, and McAfee (2011) show below in a Microsoft Word document. a. Case 65 (page 197)b. Exercise 69 (page 211)c. Incident 73 (page 223)Reference: Nkomo, S.M., Fottler, M.D.,& McAfee, R.B. (2011). Human Resource Management Applications, (7th ed.). Mason, OH: Cengage. ISBN: 9780538468077
Answer
HR case study wk 5CASE 65Question 1This case explores the issues and problems surrounding the orientation of US Postal Service. As has been described in the reading, the specific nature of the situation is that new employees are expected to undergo training for three full days where they learn about the precise skills that they will require, consumer relations as well as a discussion of the procedures and policies. New employees are exposed to insight regarding their benefits, key terms and their duties and responsibilities (Nkomo et al., 2011, p. 197). Primarily the problems that surround orientation of postal service employees are caused by the assumption that it will be supplemented by the supervisor at the job site. The concern is that despite the fact that supervisors are required to...
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