Management of Information Systems
Instructions
Creating IT Shared ServicesThe authors suggest a list of pros and cons for using shared services gathered from a support group.Review the list of pros and cons and develop an opinion (supported via outside sources) as to the relevance of using IT shared services. Is it worth the risk(s) and how valuable does this seem to an organization based on your opinion. (This should be at least a page not to exceed four pages double spaced to support your decision)
Answer
Management of Information SystemsOrganizational development research indicates that a shared services model is a useful tool for organizations to improve efficiency and minimize waste (Bangemann, 2017). In my view, shared services provide several benefits to organizations, making them the best choice for companies that want to be the market leaders in their industries. Researchers have identified a plethora of reasons why shared services are relevant to modern businesses. One is that they help to establish a fully coordinated organization. Porter & Kramer (2019) asserted that companies perform better when employees know exactly what they are expected to be doing. When an organization is divided into large departments, managers find it difficult to coordinate the business, and the staff...
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