Evaluation and Rewards Influence Behavior

Instructions

Discussion Assignment for Industrial and Organizational psychology class:Assume that you are a restaurant supervisor in charge of 10 waiters. You notice that they appear bored with their jobs and that customer service is starting to decline. How can you redesign their jobs to make their work more interesting and more meaningful? Would you enrich or enlarge their jobs? Explain from the position of an IO consultant. The following week you must read and reply to at least 2 other students in a meaningful way.These are the minimum requirements for this assignment: The writer of this has to follow every single instruction below. Minimum of 500 words in length Must incorporate and cite from the required reading (reading required is Chapter 7, Organizational Management 11th Edition) Must incorporate and cite at least 2 other sources (journal articles NOT BOOKS) and the required reading

Answer

Evaluation and Rewards Influence BehaviorRestaurant service is not just about the food but also the customer experience. Moreover, a customer is more likely to dine at a restaurant that makes them feel appreciated and engage by the waiters. It is therefore the responsibility of the restaurant manager and his employees to ensure that a lasting impression is left on their customers. However, in the event that the employees appear tired at work it is important to redesign their work setting by training them on customer care and its benefits (Ivancevich, Matteson, & Konopaske, 2016). In most instances, the employees may feel that food service is part of the customer service but the latter goes beyond basic service as it includes facial expressions, right timing. In this regard, the waiters...
To avoid plagiarism, part of the answer is hidden. Click on the button below to order the full answer.
Order Answer Back
Price Calculator
Manage orders
Why we are Ranked the best
  • Unlimited Revisions
  • Free 24/7 Support and chat
  • Money back guaranteed
  • Low prices with discounts
  • Experienced writers.
  • Free Unlimited support

Hear from our customers

Get a quote Chat with support Find an expert Frequently asked questions